What’s Wrong With Tesla Service? Talking w/ Kim from Like Tesla
My friend Kim (Like Tesla) recently posted a video about her concerns regarding Tesla’s customer service. I have a lot of thoughts about this also so we talked over video chat about our experience and ideas for how Tesla can improve.
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Like Tesla – https://www.youtube.com/channel/UCLdTYHvdML-EXsPeiiYJLqA
Rich Rebuilds Service Issues – https://www.youtube.com/watch?v=pxSQuGeoug8
Hyperchange TV Video – https://www.youtube.com/watch?v=FBXGAdKCu3M
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// Tesla Model 3 (wikipedia)
The Tesla Model 3 is a mid-size (US) / compact executive (EU) luxury all-electric four-door sedan manufactured and sold by Tesla, Inc. Following crash testing it received five-stars in every category from the National Highway Traffic Safety Administration. According to Tesla officials, the Model 3 Standard version delivers an EPA-rated all-electric range of 220 miles (354 km) and the Long-range version delivers 310 miles (499 km). The Model 3 has a minimalist dashboard with only a center-mounted LCD touchscreen. Tesla stated that the Model 3 carries full self-driving hardware to be optionally enabled at a future date.
Within a week of unveiling the Model 3 in 2016, Tesla revealed they had taken 325,000 reservations for the car. These reservations represented potential sales of over US$14 billion. By August 2017, there were 455,000 net reservations. Limited production of the Model 3 began in mid-2017, with the first production vehicle rolling off the assembly line on July 7, 2017, with the official launch and delivery of the first 30 cars on July 28. On July 1, 2018, it was announced that Tesla had met its production goal of 5,000 cars in a week.
Total deliveries passed the 100,000 unit milestone in October 2018, and cumulative sales since inception totaled 147,610 units through December 2018. The Model 3 was the top-selling plug-in electric car in the U.S. in 2018 with an estimated all-time record of almost 140,000 units delivered, after being the top-selling plug-in car in the country for 12 months in-a-row since January 2018.